Privacy Policy

Last updated: September 18, 2026

My Store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). My Store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.

• Financial information, including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

• Communications with us, including information you provide when contacting our customer support.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information regarding your interaction with the Services and how and when you navigate or use them.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

• Automatically through the Services, including information from your device when you use our products or services or visit our website, as well as through cookies and similar technologies.

• From our service providers, including when we engage them to provide certain technologies or services and they collect or process personal information on our behalf.

• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including processing payments, fulfilling orders, remembering your preferences and products you may be interested in, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, managing your account, arranging shipping, facilitating returns and exchanges, enabling reviews, and creating a customized shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail and displaying advertisements for products or services based on your activity and interests.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, and protect our Services and users.

If you create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else.

Communicating with You

We use your personal information to provide customer support, respond to your requests, provide effective Services, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws or valid legal processes, including requests from law enforcement or government agencies, participate in legal proceedings, enforce our terms and policies, and investigate potential violations.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy.

This may include:

• Shopify, vendors, and other third parties that provide services on our behalf, such as payment processing, IT management, data analytics, customer support, cloud storage, fulfillment, and shipping.

• Business and marketing partners that help us provide marketing services and advertising.

• Third parties when you direct, request, or consent to the disclosure of certain information, such as for shipping products or using social media integrations.

• Our affiliates or other companies within our corporate group.

• Parties involved in business transactions, such as mergers, acquisitions, restructuring, or bankruptcy.

• Government authorities or other parties when disclosure is required to comply with applicable legal obligations or protect our rights, users, or Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

Shopify may also process information collected through your interactions with our store and other merchants to provide enhanced services and features.

For more information about how Shopify processes personal information and the rights available to you, please refer to Shopify's Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by third-party websites.

Information you provide in public or semi-public areas, including third-party social networking platforms, may also be visible to other users.

The inclusion of third-party links does not necessarily imply endorsement of those platforms, their content, owners, or operators.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the information provided below to request that the information be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Information sent to us may not always be secure while in transit. We recommend that you do not use unsecured communication channels to send sensitive or confidential information.

How long we retain personal information depends on several factors, including whether the information is needed to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances.

Right to Access / Know

You may have the right to request access to personal information that we hold about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right of Portability

You may have the right to receive a copy of personal information we hold about you and, in certain circumstances, request that we transfer it to a third party.

Right to Opt Out of Sale or Sharing for Targeted Advertising

Depending on where you reside, you may have the right to opt out of the sale or sharing of personal information or processing for targeted advertising purposes, as defined under applicable privacy laws.

Managing Communication Preferences

We may send promotional emails to you. You can unsubscribe from promotional communications at any time by using the unsubscribe option included in our emails.

Even after opting out of promotional communications, we may still send non-promotional communications related to your account, orders, transactions, or customer service requests.

You may exercise applicable privacy rights by contacting us using the contact details provided below.

We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact information provided below.

Depending on where you live, you may also have the right to appeal our decision or submit a complaint to your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live.

When required by applicable law, we use recognized data transfer mechanisms and appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

When changes are made, we may update the "Last updated" date and provide additional notice where required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us at:

Email: support@techstore.com